Support & Feedback
We believe in providing the best possible customer experience to match the great products and services we offer.
If there is anything wrong, don't suffer in silence. If you have cause for complaint or want to generally provide feedback (good, bad or otherwise), we would really appreciate you contacting us.
Problems, Issues, Concerns
If anything is wrong, let us help resolve it. The best way to receive support is to either call or email us:
+44(0)1327 317 434
For Thrustmaster products, support & warranty claims can be found here: Thrustmaster Support
For Simucube products, support & warranty claims can be found here: Simucube Support
For Cooler Master products, support & warranty claims can be found here: Cooler Master Support
For Gomez Sim Industries products, support & warranty claims can be found here: Gomez Sim Industries Support
We are always looking at ways of being a better business. If you have some feedback that will help us achieve that, please do let us know by emailing us directly at email@example.com
If you would like to provide public feedback, the best way to do that is via Trustpilot:
You can of course follow and interact with us on the usual social media channels. Please do not use social media for support queries. Your questions will be answered faster by phone or email.